Cookie Policy

 

What are Cookies?

Cookies are files that can be downloaded to your computer through web pages. They are tools that have an essential role for the provision of numerous services of the information society. Among others, they allow a web page to store and retrieve information about the browsing habits of a user or his team and, depending on the information obtained, can be used to recognize the user and improve the service offered. You can edit your cookies preferences by clicking here : Cookie settings

 

Types of Cookies:

Depending on who is the entity that manages the domain from which cookies are sent and treat the data obtained, two types can be distinguished:

• Own cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

• Third-party cookies: those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

In the event that cookies are installed from a computer or domain managed by the editor itself but the information collected through them is managed by a third party, they cannot be considered as own cookies.

There is also a second classification according to the period of time they remain stored in the client’s browser, which may be:

• Session cookies: designed to collect and store data while the user accesses a web page. They are usually used to store information that only interests to keep for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).

• Permanent cookies: the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed:

• Technical cookies: those that allow the user to navigate through a web page, platform or application and use the different options or services that exist there, such as, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, make the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for dissemination of videos or sound or share content through social networks.

• Personalization cookies: they allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal such as the language, the type of browser through which the service is accessed, the regional configuration from where you access the service, etc.

•Analysis cookies: allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

• Advertising cookies: they allow the management, in the most efficient way possible, of the advertising spaces.

• Behavioral advertising cookies: they store user behavior information obtained through the continuous observation of their browsing habits, which allows developing a specific profile to show advertising based on it.

• External social network cookies: they are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedIn, etc.) and that they are generated only for the users of said social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

 

Deactivation and deletion of cookies:

You have the option to allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer. By deactivating cookies, some of the available services may no longer be operational.

The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the Help menu of the browser where you can find instructions. The user may at any time choose which cookies he wants to work on this website. You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer.

 

Cookies used on our websites:

Next, the cookies that are being used in this portal are identified as well as their type and function.

• _gat: To make the statistics of use of the website we use Google Analytics cookies in order to know the level of recurrence of our visitors and the contents that are more interesting. In this way we can concentrate our efforts on improving the most visited areas and make the user more easily find what they are looking for. For more details, check the privacy policy at the following link: https://policies.google.com/privacy?hl=en

Cookies for the purpose of analysis that expires with each session.

• _ga: To make the statistics of use of the website we use Google Analytics cookies in order to know the level of recurrence of our visitors and the contents that are more interesting. In this way we can concentrate our efforts on improving the most visited areas and make the user more easily find what they are looking for.

For more details, check the privacy policy at the following link: https://policies.google.com/privacy?hl=en  for the purpose of permanent duration analysis.

• _gid: Distinguish users for statistical purposes, expires with each session.

• collect: To make the statistics of use of the website we use Google Analytics cookies in order to know the level of recurrence of our visitors and the contents that are more interesting. In this way we can concentrate our efforts on improving the most visited areas and make the user more easily find what they are looking for. For more details, check the privacy policy at the following link: https://policies.google.com/privacy?hl=en

Cookie for the purpose of analysis that expires with each session.

• hjIncludedInSample: To make a visual analysis of the use of the website we use Hotjar cookies in order to know the level of recurrence of our visitors and the contents that are more interesting. In this way we can concentrate our efforts on improving the most visited areas and make the user more easily find what they are looking for. Cookie for the purpose of analysis that expires with each session.

• ads / ga-audiences: Cookies that are used to reimpact users who already know our website. Advertising type that expires with each session.

• GPS: Cookie that allows you to track the GPS location of the visualizations through YouTube. Advertising type that expires with each session.

• IDE: Google DoubleClick uses it to register and report the actions of website users after viewing or clicking on one of the advertiser’s ads in order to measure the effectiveness of an ad and present targeted ads to the user. Advertising and permanent type.

• test_cookie: Used to check if the user’s browser supports cookies. Technical type that expires with each session.

• VISITOR_INFO1_LIVE: Try to estimate the bandwidth of users on pages with integrated YouTube videos. Technical type that expires in 179 days

• YSC: Registers a unique ID to keep statistics of YouTube videos that the user has seen. Advertising type that expires with each session.

• yt.innertube :: nextId: Allows the operation of YouTube videos on the website. Technical and permanent type.

• yt.innertube :: requests: Allows the operation of YouTube videos on the website. Technical and permanent type.

• yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name : Stores the user’s video player preferences using the integrated YouTube video. Technical type that expires with each session.

• _mkra_ctxt: Links the commercial site to Intercom to allow the commercial and technical support of the visitor. Marketing type that expires with each session.

• intercom-id: Allows the link between the website visitor who decided to create a Tolteck account and the user who created an account. Marketing type that expires in 270 days.

• intercom-state: Allows Intercom to maintain the visitor’s visit history on the website. Marketing and permanent type.

& nbsp;

 

Acceptance of the Cookies Policy:

Tolteck assumes that you accept the use of cookies. However, it shows information about its Cookies Policy at the bottom or top of any portal page with each login in order to make you aware that cookies are used.

Given this information it is possible to carry out the following actions:

• Accept cookies: This notice will not be displayed again when accessing any page of the portal during this session.

• Close: The notice is hidden on this page.

• Modify your settings: You can obtain more information about what cookies are, know the Cookies Policy of www.tolteck.com/en-gb/ and modify your browser settings.